Email Continuity is included with the Email Gateway Professional and Email Gateway Enterprise Plans. Once you have completed the basic account setup which includes defining your destination mail server and updating your MX records, your next step is to configure the Email Continuity Service.

Initial Account Setup

Configuring Users

Defining Users

Each of your users should have a corresponding account configured in the Admin Interface. If you don't configure individual user accounts all of the emails will be delivered to your catch-all account.

Add User

Add Email User Dialog Box

New User Email Notifications

Once you have added users they are emailed their usernames and passwords to the Email Continuity Portal -

Admin Portal

To access your Email Continuity login to, the portal can be accessed from a browser, tablet or mobile device. 

Webmail Interface